Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the Local Help Line website and the phone numbers listed on it (collectively, the “Service”). By using the Service, you agree to these Terms. If you do not agree, please do not use the Service.

1. What we do

Local Help Line is a free referral service. We help consumers connect with independent, local service providers (“Providers”). We do not perform any of the services offered by Providers, and we are not a contractor, home-services company, plumber, pest-control operator, or provider of any other trade. We simply help route your call to an available independent Provider.

2. No endorsement, warranty, or guarantee

All contractors and Providers are independent third parties. Local Help Linedoes not employ, supervise, or control them. We do not warrant or guarantee any work performed by a Provider, and we make no representation about a Provider’s availability, licensing, insurance, qualifications, pricing, or the quality, safety, or legality of their work.

It is the responsibility of the homeowner to verify that any hired contractor furnishes the necessary license and insurance required for the work being performed.You are solely responsible for evaluating and selecting a Provider and for any agreement you enter into with them.

3. Independent relationship

Any contract for services, and any payment for services, is strictly between you and the Provider. Local Help Line is not a party to that agreement and is not responsible for the acts, omissions, conduct, or work of any Provider. Any dispute regarding services performed must be resolved directly with the Provider.

4. Your responsibilities

• Provide accurate information when you contact us or a Provider.
• Independently confirm a Provider’s license, insurance, references, and pricing before hiring.
• Use the Service only for lawful purposes and in compliance with these Terms.
• Not use the Service to harass Providers or to submit fraudulent or abusive requests.

5. Calls and communications

When you call a number listed on the Service, your call may be routed to or answered by independent Providers or call partners and may be recorded for quality and training purposes. Standard message and data rates from your carrier may apply. See our Privacy Policy for details on how we handle information.

6. Intellectual property

The content on this website, including text, graphics, logos, and design, is owned by or licensed to Local Help Line and is protected by applicable laws. You may not copy, reproduce, or distribute the content without our prior written permission.

7. Disclaimer of warranties

The Service is provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure.

8. Limitation of liability

To the fullest extent permitted by law, Local Help Line and its owners, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or goodwill, arising out of or related to your use of the Service or any work performed by a Provider. Our total liability for any claim arising out of the Service will not exceed one hundred U.S. dollars (US $100).

9. Indemnification

You agree to indemnify and hold harmless Local Help Line and its owners, officers, employees, and agents from any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of your use of the Service, your violation of these Terms, or your dealings with any Provider.

10. Third-party links and services

The Service may contain links to, or connect you with, third-party websites and Providers. We do not control and are not responsible for their content, products, services, or practices.

11. Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the effective date above. Your continued use of the Service after changes take effect means you accept the updated Terms.

12. Governing law

These Terms are governed by the laws of the United States and the state in whichLocal Help Line operates, without regard to conflict-of-law principles.

13. Contact

If you have questions about these Terms, please reach us through ourContact page.