Privacy Policy

This Privacy Policy explains how Local Help Line (“Local Help Line,” “we,” “us,” or “our”) collects, uses, and shares information when you visit our website or call a phone number listed on our site. Local Help Line is a free referral service that connects consumers with independent, local service providers. By using our site or calling a number we display, you agree to the practices described here.

Information we collect

We aim to collect only what is needed to connect you with a service provider and to operate and improve our site. This may include:

• Information you provide by phone. When you call a number listed on our site, you may share your name, phone number, location, and a description of the service you need. Calls may be routed to or answered by independent providers or our call partners, and may be recorded for quality and training purposes.
• Automatically collected data. Like most websites, we and our service providers may collect technical information such as your IP address, browser type, device information, referring pages, and pages you view. This may be collected through cookies and similar technologies.
• Advertising and analytics data. We use third-party services (for example, Google Ads and analytics tools) that may set cookies or use identifiers to measure ad performance, including whether a visit led to a phone call.

How we use information

• To connect you with an independent, local service provider.
• To operate, maintain, and improve our website and services.
• To measure and improve the performance of our advertising, including call-conversion tracking.
• To detect, prevent, and address fraud, abuse, or security issues.
• To comply with legal obligations and enforce our terms.

How we share information

We may share information:

• With service providers and call partners who help us route calls and connect you with an independent local provider.
• With vendors who perform services on our behalf, such as hosting, analytics, and advertising measurement.
• For legal reasons, such as to comply with the law, respond to lawful requests, or protect our rights, users, or the public.
• In a business transfer, such as a merger, acquisition, or sale of assets.

We do not sell your personal information for money.

Cookies and your choices

You can set your browser to refuse cookies or to alert you when cookies are being sent; however, some parts of the site may not function properly without them. You can opt out of personalized Google advertising throughGoogle Ads Settingsand learn more about interest-based advertising atoptout.aboutads.info.

Data retention

We retain information for as long as needed to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

Your rights

Depending on where you live, you may have rights to access, correct, or delete your personal information, or to opt out of certain uses. To make a request, contact us using the details on ourContact page. We will respond as required by applicable law.

Children’s privacy

Our site is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

Third-party links

Our site and the providers we refer you to are independent third parties with their own privacy practices. We are not responsible for the content or privacy practices of any third party. We encourage you to review their policies.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date above. Your continued use of the site after changes take effect means you accept the updated policy.

Contact us

If you have questions about this Privacy Policy, please reach us through ourContact page.